Cookies & analytics
Our website may use cookies and similar technologies.
Cookies and similar technologies may be used to operate
website functionality, remember preferences, understand
website interactions, measure performance, support analytics
and, where enabled, support advertising or marketing attribution.
The availability of particular cookies and tracking
technologies may depend on the services currently enabled
on our website and your consent or privacy choices.
For more detailed information about website cookies,
categories and available controls, please review our
Cookie Policy.
How we share information
We may disclose information when reasonably necessary to provide services or operate our business.
We may disclose information to third parties that support
eTuk USA or help us complete a customer-requested service.
Depending on the situation, these may include:
- Website, hosting, CRM, communications and technology providers
- Customer-support and business software providers
- Payment or transaction-service providers
- Shipping, delivery and logistics providers
- Financing providers when you request financing-related assistance
- Vehicle service, parts or operational partners when needed to support a customer request
- Marketing and analytics providers where applicable
- Accountants, attorneys, insurers and other professional advisers
- Government, regulatory, law-enforcement or legal authorities when required or permitted by law
We may also disclose information in connection with a
merger, financing, restructuring, acquisition, sale of
assets or similar corporate transaction, subject to
applicable legal requirements.
We do not describe every disclosure of information
as a traditional monetary “sale.” However, certain
analytics, advertising or technology-related disclosures
may be treated as a “sale” or “sharing” of personal
information under some state privacy laws. Where
applicable law requires an opt-out mechanism, we intend
to provide the required choice.
Transactions & financing
Some customer requests require information to be shared with another provider.
If you ask us to assist with financing, payments,
transportation, insurance-related coordination or another
third-party service, we may need to provide relevant
information to the provider involved in that request.
Third-party providers may independently collect and process
information under their own privacy policies and legal obligations.
eTuk Americas, LLC does not control every independent
third-party provider's privacy practices.
Data retention
We retain information for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may vary depending on the type of
information, the customer relationship, transaction or
service requirements, warranty and ownership records,
accounting and tax requirements, legal obligations,
dispute resolution, fraud prevention and other legitimate
business needs.
Information may be deleted, anonymized or retained in
archived form when it is no longer actively required,
subject to applicable law and legitimate recordkeeping needs.
Data security
We use reasonable safeguards designed to protect information.
We use administrative, technical and organizational
measures intended to reduce the risk of unauthorized access,
misuse, alteration or disclosure of personal information.
No website, transmission system or data-storage environment
can be guaranteed to be completely secure. You should use
appropriate care when submitting information online.
Your privacy choices & rights
Your rights may depend on where you live and which privacy law applies.
Depending on applicable law, you may have the right to
request certain actions concerning your personal information.
These may include:
Access
Request information about personal information we maintain about you.
Correction
Request correction of inaccurate personal information.
Deletion
Request deletion of certain personal information, subject to legal exceptions.
Portability
Request a copy of certain information where applicable law provides that right.
Opt-out choices
Request applicable opt-outs concerning certain targeted advertising, sharing or sales.
Appeal or follow-up
Request further review when an applicable privacy law provides an appeal process.
We may need to verify your identity before completing
certain privacy requests. We may also retain information
when permitted or required by law, including for transactions,
legal obligations, security, fraud prevention or dispute resolution.
Children's privacy
Our website and commercial services are not directed to children under 13.
We do not knowingly seek personal information from
children under 13 through our general commercial website
or customer-sales processes. If we learn that information
from a child under 13 has been collected in a manner that
requires deletion, we will take appropriate steps consistent
with applicable law.
Third-party websites & services
Links to another website do not make that website part of this Privacy Policy.
Our website may contain links to third-party websites,
financing resources, social-media services, maps,
payment services or other external providers.
Those third parties may have their own privacy policies,
terms and data practices. We encourage you to review the
privacy information provided by the applicable third party.
Changes to this policy
We may update this Privacy Policy as our services or legal requirements change.
When we make changes, we may update the effective or
last-updated date on this page. Material changes may
also be communicated by other reasonable means when
required by applicable law.